technical support
Overview
While eLynx products and services are simple to use, we understand that questions or issues do arise from time to time.
That’s why our Technical Support group is available to you 24 hours a day, 7 days a week, 365 days a year to answer any questions you may have. Our experienced Technical Support Specialists are just a call away, providing password support, troubleshooting printer issues and tackling the most intricate of user issues.
However, before calling, you may be able to find the answer to your question by using our online FAQ database or by reviewing the training section of our site.
Training
For additional training material or to request a training resource for your organization, please contact the eLynx Professional Services team by email at elynxtraining@elynx.com.
Contact
Phone Support: 800.905.0939
Email Support: support@elynx.com
Online Support: Click here to open a Technical Support ticket online.
This process will provide our staff with the information to begin investigating your issue.
A representative will contact you within 30 minutes with a resolution to your issue or an
expected timeframe for resolution.
FAQs
> Status Messages & Custom Reporting
> SwiftSend Secure Document Communications Service
> eLynxWPS—Web Posting Service